New Delhi: The Centre on Wednesday detailed the cybercrime reporting framework in the country and said States and Union Territories remain primarily responsible for investigation and prosecution of cyber offences.
In a written reply in the Rajya Sabha, Minister of State for Home Affairs Shri Bandi Sanjay Kumar stated that ‘Police’ and ‘Public Order’ fall under the State List. Therefore, States and UTs handle prevention, detection and prosecution of crimes, including cyber crime, through their law enforcement agencies. However, the Central Government supplements these efforts through advisories and financial support for capacity building.
The Ministry of Home Affairs set up the Indian Cyber Crime Coordination Centre (I4C) to address cyber offences in a coordinated manner. As part of this cybercrime reporting framework, the National Cyber Crime Reporting Portal (NCRP) was launched to enable citizens to report all types of cyber crimes, with special focus on crimes against women and children.
The Citizen Financial Cyber Fraud Reporting and Management System (CFCFRMS), launched in 2021 under I4C, allows immediate reporting of financial frauds to prevent fund diversion. According to official data, more than Rs. 8,189 crore was saved in over 23.61 lakh complaints till 31.12.2025. A toll-free helpline number 1930 has also been operationalised for assistance in lodging online complaints.
Financial fraud data under cybercrime reporting framework
Data shared by the Ministry showed a steady rise in complaints and reported fraud amounts between 2021 and 2025. In 2021, 2,62,846 complaints involving Rs. 551 crore were reported on the NCRP. The figure rose to 6,94,446 complaints and Rs. 2,290 crore in 2022. In 2023, authorities recorded 13,10,357 complaints involving Rs. 7,465 crore.
Furthermore, 19,18,835 complaints involving Rs. 22,848 crore were reported in 2024. In 2025, 24,02,579 complaints were registered, with reported losses of Rs. 22,495 crore. The Ministry noted that the data remains dynamic.
The Minister said State and UT police handle conversion of portal complaints into FIRs, filing of chargesheets and arrests as per law. Meanwhile, the National-Digital Investigation Support Centre was established in New Delhi on 18.02.2019 and in Assam on 29.08.2025 to assist investigating officers. Till 31.12.2025, the New Delhi centre supported more than 13,299 cyber crime cases.
Cyber forensic divisions are now operational in 27 State and UT forensic science laboratories. In addition, the Centre established a National Cyber Forensic Laboratory (Evidentiary) at CFSL, Hyderabad, with an outlay of Rs. 37.34 crore. Seven Central Forensic Science Laboratories also assist in cyber investigations.
Under the Cyber Crime Prevention against Women and Children scheme, the Ministry released Rs. 132.93 crore to States and UTs for capacity building. As a result, cyber forensic-cum-training laboratories were commissioned in 33 States and UTs. More than 24,600 personnel, judicial officers and prosecutors received training in cyber crime awareness and investigation.
