Oriel Academy to hold patient relationship management workshop in Hyderabad

Hyderabad: Oriel Academy will conduct a one-day patient relationship management workshop for healthcare professionals in Hyderabad on November 28, 2026. The programme, titled BONDING!, will focus on communication, empathy and stronger relationships between healthcare teams and patients. The executive coaching firm has designed the training for medical and non-medical staff across healthcare settings.

Hospitals provide advanced medical care, but building meaningful relationships with patients remains a challenge. To address this need, Oriel Academy developed BONDING! as a specialised training module. It aims to equip healthcare professionals with interpersonal skills to manage difficult situations and improve patient experiences.

“The goal of this programme is to foster efficiency, empathy and patient-first service. Strong soft skills help healthcare professionals manage challenges effectively and create positive experiences for patients and staff,” said Oriel Academy Director Khalid Jamal.

The workshop will cover professional conduct, effective communication, empathy and sensitivity towards patients and their attendants. It is designed for doctors, paramedical staff and non-medical employees. Diagnostic centres, nursing homes and clinics can also enrol their teams.

Patient relationship management aims to improve healthcare experiences

Through the BONDING! programme, Oriel Academy aims to improve service quality and patient satisfaction. The training also seeks to reduce complaints and strengthen relationships between patients and healthcare staff. In addition, it will promote professional conduct across healthcare teams.

Interested participants can contact Oriel Academy on 73041 33814 for enrolment and enquiries. The one-day workshop will take place in Hyderabad on November 28.

Oriel Academy is an executive coaching organisation that offers programmes in Patient Relationship Management, communication and soft skills, crisis and media management, and online reputation management (ORM). For more than two decades, it has served major clients across several sectors.

Its client sectors include banking, financial services and insurance (BFSI), oil and gas, maritime, healthcare, infrastructure, chemicals and aviation. The organisation delivers customised programmes through its proprietary applied-learning methodology.