New Delhi: Telecom Regulatory Authority of India (TRAI) released amendments to the Digital Connectivity Rating regulations on 13 May 2026. The revised framework introduced new rating levels, phased assessments for under-construction properties, and optional audits for existing buildings. TRAI issued the changes after stakeholder consultations and implementation feedback received from property managers, service providers, and Digital Connectivity Rating Agencies.
TRAI had released a consultation paper on 27 February 2026 to seek comments on proposed changes to the Rating of Properties for Digital Connectivity Regulations, 2024. The regulator reviewed feedback related to rating differentiation, assessment methods, and infrastructure audits before finalising the amendments.
New rules expand property connectivity assessment process
The regulator expanded the rating scale from five to nine levels by adding half-star categories. TRAI said the revised framework would improve differentiation among properties. It would also help consumers compare digital infrastructure and service quality more accurately.
The amended framework now allows under-construction residential and commercial properties to apply for ratings. Under the phased process, the Digital Connectivity Rating Agency will first assess approved design documents and issue a “Designed For” certificate. After installation of in-building solutions, the agency will conduct another review and issue an “Installation Completed For” certificate. The agency will award the final rating once telecom services become operational in the property.
TRAI also refined property categories to align assessment criteria with actual usage patterns and connectivity needs. In addition, the regulator introduced an Optional Digital Connectivity Audit for existing properties. Under this mechanism, property managers can request an audit without entering the formal rating process. The audit report will identify infrastructure gaps and recommend improvements.
The regulator strengthened the Code of Conduct for Digital Connectivity Rating Agencies to improve transparency and independence. TRAI clarified that an agency involved in providing digital connectivity infrastructure cannot assess properties where another agency supplied the infrastructure. The amendment aims to prevent conflicts of interest during evaluations.
TRAI also replaced references to the National Building Code, 2016, with the National Building Construction Standards, 2026, issued by the Bureau of Indian Standards. The updated regulations apply to property managers, Digital Connectivity Rating Agencies, in-building solution providers, and telecom service providers.
The amendments came into force on 13 May 2026. TRAI said the revised Rating Manual incorporating these changes will also be published on its website.
