New Delhi: Centre said separate data on fake e-challan fraud cases and losses was not maintained by the National Crime Records Bureau (NCRB). However, cybercrime systems had helped save more than ₹11,158 crore from financial fraud.
Minister of State for Home Affairs Shri Bandi Sanjay Kumar gave the information in a written reply to a question in the Rajya Sabha.
The NCRB publishes crime statistics through its Crime in India report. Its latest published report covers 2024. However, it does not maintain separate figures for fake e-challan cases, their resolution or the amount lost in such scams.
The Citizen Financial Cyber Fraud Reporting and Management System (CFCFRMS) was launched in 2021 under the Indian Cyber Crime Coordination Centre (I4C). It enables quick reporting of financial fraud and aims to prevent fraudsters from moving stolen funds.
As of June 30, 2026, the system had helped save more than ₹11,158 crore across over 32.80 lakh complaints. The data covered financial cyber fraud complaints handled through the CFCFRMS.
The Centre has also used the Sahyog Portal to act against digital channels linked to unlawful activities. The portal speeds up notices to IT intermediaries under the Information Technology Act, 2000.
I4C had blocked more than 2,77,053 illegal or fraudulent apps, content, websites, email accounts, URLs and links. It took these actions through the Sahyog Portal and by alerting concerned IT intermediaries.
Fake e-challan fraud response expands across agencies
The Centre said fake e-challan fraud prevention also depends on state and Union Territory authorities. Police and public order fall under the State List in the Seventh Schedule of the Constitution.
Therefore, states and UTs remain primarily responsible for preventing, detecting, investigating and prosecuting cybercrime. The Ministry of Home Affairs supports these efforts through policy guidance, technology, training and financial assistance.
I4C has also developed the CyTrain Massive Open Online Courses platform. It provides online training for police and judicial officers in cybercrime investigation, forensics and prosecution.
As of June 30, 2026, more than 1,63,344 police and judicial officers had registered on CyTrain. More than 1,61,957 certificates had also been issued through the platform.
The Home Minister launched the Cyber Commando programme on September 10, 2024. The programme aims to create a specialised cyber unit with trained personnel to counter cybersecurity threats.
So far, 281 cyber commandos had completed their training. The programme seeks to build skilled personnel to protect critical information infrastructure and support national cybersecurity efforts.
I4C also conducts State Connect, Thana Connect and Bank Connect sessions. These programmes help agencies share best practices and strengthen their cybercrime response.
The National-Digital Investigation Support Centre, earlier known as the National Cyber Forensic Laboratory (Investigation), provides forensic support to state and UT investigators.
The centre was established in New Delhi on February 18, 2019, and in Assam on August 29, 2025. By June 30, 2026, its New Delhi centre had assisted state and UT law enforcement agencies in more than 14,064 cybercrime cases.
The Ministry has also issued a Standard Operating Procedure for NCRP-CFCFRMS. The SOP standardises complaint handling, bank coordination, grievance redressal and the removal of lien markings.
It also sets procedures for restoring defrauded money to rightful claimants based on complaints received through the National Cybercrime Reporting Portal.
The Money Restoration Module and Grievance Redressal Module became operational in April 2026. They aim to speed up recovery of defrauded funds and address complaints about frozen accounts and lien markings.
