Railways urges passengers to report suspicious activity on helpline 139

New Delhi: Indian Railways on Wednesday urged passengers to remain alert during travel and immediately report any suspicious activity or suspicious persons on railway premises through helpline number 139.

The advisory followed a high-level security review meeting chaired by Railway Minister Ashwini Vaishnaw at Rail Bhawan in New Delhi. Ministers of State for Railways V. Somanna and Ravneet Singh Bittu also attended the meeting along with senior Railway Board officials and field officers from across the country.

Officials said recent investigations into multiple incidents, including some fire accidents, indicated the possible involvement of anti-social elements. Therefore, Indian Railways intensified surveillance and intelligence gathering measures across the railway network.

According to officials, prompt action by railway staff and security teams helped prevent major incidents in several cases. The ministry said passengers could also play an important role in strengthening railway security by reporting suspicious activity immediately.

Railways further stated that the Railway Protection Force was actively investigating the incidents and increasing beat-level intelligence gathering across zones.

The ministry said Indian Railways had adopted technology-driven security systems in mission mode to improve passenger safety and protect railway infrastructure.

Suspicious activity monitoring strengthened with AI tools

During the review meeting, officials discussed expansion of CCTV coverage, cyber security upgrades and AI-based monitoring systems across railway stations and trains.

Indian Railways also intensified the use of drones, artificial intelligence tools and modern surveillance systems to improve security management and intelligence processing.

Officials said discussions focused on improving operational coordination between Railway Board headquarters and field units. In addition, the meeting reviewed information-sharing mechanisms between the Railway Protection Force and Government Railway Police.

The ministry stressed that faster intelligence collection and technology-based monitoring would help detect threats at an early stage. Authorities also reviewed plans to upgrade camera specifications and improve reporting systems for field officers.

Ashwini Vaishnaw said Indian Railways was strengthening intelligence gathering from the field through modern technology and coordinated security measures.

Railway authorities advised passengers to stay vigilant at stations and during journeys while cooperating with security personnel to prevent anti-social activities.